Go to Daily, Quick Order.
Choose your customer.
Search for the item to be refunded.
When it appears on the right, click on it.
Change the quantity to a minus 1 (-1).
If there was a discount, make sure that you will in that percentage (ie 10% off).
Make sure the amount is correct, press save.
Press continue, then the next continue button.
Choose the method of payment to be refunded.
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