The Clover Flex initially launches in Merchant Mode. Merchant Mode provides access to the CardPointe Admin Panel, a merchant-facing interface that you use to configure and troubleshoot the CardPointe App.
To switch to Merchant Mode from Customer Mode, tap all 4 corners of the touch screen simultaneously.
In Merchant Mode, you can access the CardPointe Admin Panel.
The CardPointe Admin Panel provides access to the following information:
Label | Description |
|---|---|
Status | Displays Connected if the device is successfully connected and authenticated to the CardPointe Integrated Terminal service, or Disconnected if the device is not connected to CardPointe Integrated Terminal. |
HSN | Displays the terminal hardware serial number (HSN). If you need to contact CardPointe Support, you will need to provide the HSN. |
Lock Customer Mode | Enabling this setting forces the terminal to bypass the unlock screen and automatically start in Customer Mode. |
Contact Support | Opens a browser window to the CardPointe Support Center. |
CardPointe Properties | Displays the CardPointe Integrated Terminal properties.This menu provides useful information for troubleshooting CardPointe application and device issues. |
Internet Connection | Displays the internet connection status and configuration.Select Advanced Configuration to modify the network settings and other Android device settings. |
Application Properties | Displays the CardPointe App version as well as the Payment Card Industry (PCI) PIN Transaction Security (PTS) validation level. |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article